Privacy Policy for Osprey Global

Effective Date: June 3, 2026

Last Updated: June 3, 2026

At Osprey Global, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products (including red dot sights, boresights, and arbors), or interact with our customer service team.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect both information you voluntarily provide to us and information that is collected automatically when you browse our site.

Personal Information You Provide

We collect personal identification information that you voluntarily submit to us when you make a purchase, register an account, subscribe to our newsletter, or contact customer support. This may include:

Identity Data: First name, last name, and business name.
Contact Data: Email address, billing address, shipping address, and phone number.
Financial Data: Credit card numbers, expiration dates, and billing information (processed securely through encrypted third-party payment gateways).
Profile Data: Username, password, purchase history, and product reviews.

Automatically Collected Information

Whenever you interact with our website, our servers automatically log certain non-personal and technical information provided by your browser or device, including:

Device Data: IP address, operating system, browser type, and device identifiers.
Usage Data: Pages viewed, time spent on our site, search queries, navigation paths, and referring website addresses.

2. How We Use Your Information

Osprey Global uses the collected data for various legitimate business purposes:

Fulfilling Orders: To process transactions, manage payments, and arrange shipment of your purchases.
Customer Support: To respond effectively to your service requests, inquiries, and warranty claims.
Personalizing Experience: To understand user preferences in the aggregate and improve our website offerings.
Marketing Communications: To send periodic emails regarding company news, promotional offers, and product updates (only if you have opted-in to our mailing list). You can unsubscribe at any time using the link at the bottom of our emails.
Site Security: To monitor and prevent fraudulent activity, protect site integrity, and ensure a secure browsing environment.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to outside parties. We only share data with trusted third parties to help us run our store and serve you:

Service Providers: We share necessary information with companies that perform services on our behalf, such as payment processors (e.g., Stripe, PayPal) and delivery services (e.g., UPS, FedEx, USPS).
Legal Compliance: We may disclose your information if required to do so by law, subpoena, or court order, or to protect the safety, rights, or property of Osprey Global, our customers, or the public.
Business Transfers: If Osprey Global is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that business transaction.

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and tracking pixels to enhance your browsing experience.

Cookies: Small text files placed on your device to remember your preferences, track shopping cart contents, and compile aggregate data about site traffic.
Managing Cookies: You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, please note that blocking cookies may cause some parts of our e-commerce checkout system to function improperly.

5. Data Security

We implement a variety of commercial-grade security practices to maintain the safety of your personal information.

Encryption: Sensitive transactions and private data exchange happen over an SSL-secured communication channel, encrypted and protected with digital signatures.
Compliance: Our site adheres to PCI vulnerability standards to protect financial and transactional records.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Any transmission is at your own risk.

6. Your Privacy Rights

Depending on your location, you may have specific privacy rights regarding your data under regulations like the CCPA (California Consumer Privacy Act) or global standards:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request that we update or correct any inaccurate personal data.
Right to Erasure: You can request that we delete your personal data from our systems, provided it is no longer necessary for transactional or legal record-keeping.
Do Not Track: Currently, our systems do not alter their practices upon receiving a “Do Not Track” signal from your browser.

To exercise any of these rights, please contact us using the information provided below.

7. Children’s Privacy

Osprey Global does not knowingly collect or solicit personally identifiable information from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately so we can remove it from our databases.

8. Changes to This Privacy Policy

Osprey Global has the discretion to update this privacy policy at any time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to check this page frequently to stay informed about how we protect the personal information we collect.